FAQ

The charms

What are Kandi Charms?

CraftRift Charms are Small 3D printed Charms made to add to Kandi bracelets and other rave accessories. Each one has a 1.5 mm hole for Kandi string.

Are your Charm lisitings full bracelets?

Charm listings are for the Charms only and do not include a Kandi bracelet. String, beads, clasps, or any other bracelet making supplies are not included with your purchase.

Do they glow in the dark?

Most designs do. Glow Charms typically have a black base with a glow in the dark top layer. Each listing will show available glow colors in the first image. Charge them under UV light and they glow when the lights go out. 

How long do they glow?

Glow intensity and duration will vary depending on the color. Green and Blue provide the brightest and longest lasting glow, while Purple produces a softer glow and fades more quickly. Typically the glow effect will last about 10 minutes, however it will vary based on color and length of UV exposure. 

Can I choose the colors?

Color selection is currently unavailable on the website. All orders will include a 50/50 mix of glow and non glow colors.

Do you make custom designs?

Yes! There is a listing specifically for custom design requests. Custom Design Lisiting

Orders and shipping

Can I buy in bulk?

Yes! Most Charms are available in quantities from 1 to 100, making it easy to stock up for your next festival, rave, or event. We also offer B2B and larger volume ordering with better pricing for higher quantities. Please contact us directly so we can provide a custom quote with discounted bulk pricing.

How long until my order ships?

Typically orders are shipped within 3 days of order placement. Any delays will be communicated to you.

Where do you ship?

Currently, we ship to all 50 U.S. states. If you're located outside the United States and are interested in placing an order, feel free to reach out! While international shipping is not currently offered through our website, we may be able to accommodate your order on a case by case basis.

Returns and help

What is your return policy?

You can read the full details in our refund policy.

How do I contact you?

Use our contact page and we will get back to you.

Still have a question?Send us a message and we'll get back to you.
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